Service Overview:

Geewell provides customer with various after-sales services through its Customer Service Center (CSC) according to ISO, ITIL standard. A secure, high-quality and highly-reliable IT system operation is assured and information communication system towards customer will be protected 24 hours a day in 365 days. We arrange immediate reaction to maintenance, reply, initial estimation and arrangement, and the report of onsite engineers. CSC as a unified service window presents tailored management for the progress and history of failure. We share information with operators through the operation and maintenance system. 

Detailed introduction:

Through comprehensive management of the performance of the data center, the most efficient way to use energy, equipment and space. Through advanced monitoring systems and dynamic resource allocation software, we can accurately integrate and analyze power usage efficiency (PUE) and optimize usage of energy. Only through continuous monitoring of the infrastructure, regular maintenance, and on-site support, we can ensure that operations remain in the high level of performance.

Our infrastructure management team has more than ten years of experience in multiple types of infrastructure operations. At the same time, we will use a comprehensive way to operate your infrastructure, combine and adjust a series of targeted services to meet your functional requirements. We will take full responsibility for your infrastructure operations, identify and continuously monitor setpoints, and deploy appropriate processes to ensure the availability and energy efficiency of your infrastructure.

Center Service Overview:

The security operation center (SOC=Security Operations Center) is mainly responsible for intrusion detection, Incident response, and security monitoring of enterprises.

Detailed introduction:

SOC responsibilities include, but are not limited to the following:

Incident Response

Malware Analysis

Digital Forensics

Threat Hunting 

Threat Intelligence 

Vulnerability Management 

Penetration Testing 

Red Teaming

Service Overview:

Servers, virtualization and network building are solutions for generating high-performance data integration and workflow.

Detailed introduction:

Geewell provides customers with a package of services, including program design, product optimization, deployment, software and hardware platform configuration, application software development, after-sales training, consultation and technical support, so that your company can get a one-stop solution.

Service Overview:

With the rapid growth of enterprise informatization, data and business communication of different branches of these enterprises require a set of dedicated line networks respectively so as to achieve data, voices and images which are cross-regional, safe, high-speed and reliable.

Detailed introduction:

Geewell provides customers with a set of solutions for private line network construction with its personal services and Qos traffic engineering to combine that public network being reliable performance, good scalability, and multiple functions with that secure, flexible and efficient private network. Geewell promotes one-stop settlement.

Service Overview:

Server hosting indicates that it rules your server and related equipment in such a date center with complete room facilities, high-quality network environment, rich bandwidth resources, good operation as well as real-time monitoring of the user's network and equipment.

Detailed introduction:

Server hosting can effectively reduce maintenance costs and high expenses such as equipment room investment and line rental fee. It also makes your system safe, reliable, stable and efficient. The hosted server can be maintained by customer themselves or remotely by other authorized persons.

Service Overview:

We provide overall brand strategic planning and high value-added action program for our brand customers，including brand positioning, brand core-value refinement, brand proposition, brand personality shaping, brand story and cultural refinement to enhance the high-valued spread and brand influence. 

Detailed introduction:

PC, mobile terminal and the Infrastructure construction of applets

New media planning for enterprise-oriented public account on Wechat and Weibo